Yodha Nutrition ("we", "us", "our") operates the website yodhanutrition.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect the personal information of visitors and customers ("you", "your") in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, to the extent applicable. By using our Site or placing an order, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

•      Name, email address, phone number, and shipping/billing address, when you place an order, create an account, or contact us.

•      Payment information, such as UPI ID or card details, collected and processed securely by our third-party payment gateway partners. We do not store full card numbers on our servers.

•      Messages, feedback, or reviews you send us via the contact form, email, or WhatsApp.

•      Health-related preferences you voluntarily share with us (for example, in a customer support query) — we do not require or request medical information to fulfil an order.

1.2 Information Collected Automatically

•      Device and usage data such as IP address, browser type, pages visited, and time spent on the Site, collected via cookies and similar tracking technologies.

•      Order history and interactions with our Site, including items viewed, added to cart, or purchased.

1.3 Cookies

We use cookies and similar technologies to keep you signed in, remember your cart, understand how the Site is used, and personalise content and offers. You can control or disable cookies through your browser settings, though some features of the Site may not function properly if you do so.

2. How We Use Your Information

•      To process, fulfil, and deliver your orders, including sharing necessary details with courier and logistics partners.

•      To communicate with you about your order, account, or support requests.

•      To send promotional emails, SMS, or WhatsApp messages about offers, discounts, and new products, where you have opted in (you may unsubscribe at any time).

•      To improve our Site, products, and customer experience.

•      To detect and prevent fraud, abuse, or security incidents.

•      To comply with applicable laws, regulations, and lawful requests from authorities.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

•      Courier and logistics partners, to deliver your orders.

•      Payment gateway providers, to process payments securely.

•      Website hosting and e-commerce platform providers (such as our Shopify platform provider), who process data on our behalf.

•      Marketing and analytics tools, to understand Site performance and communicate with customers, subject to their own privacy and security standards.

•      Law enforcement or regulatory authorities, where required by law or to protect our legal rights.

All third parties we work with are expected to handle your information securely and use it only for the purposes we specify.

4. Data Security

We use reasonable technical and organisational measures — including SSL encryption on our Site and secure payment gateways — to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including to comply with legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements.

6. Your Rights & Choices

•      Access, correct, or update your personal information by contacting us or through your account settings.

•      Request deletion of your personal data, subject to our legal and record-keeping obligations.

•      Opt out of marketing emails, SMS, or WhatsApp messages at any time using the unsubscribe link or by contacting us directly.

•      Withdraw consent for the processing of your data, where consent is the basis for such processing, though this may affect our ability to provide certain services to you.

To exercise any of these rights, please contact us at support@yodhanutrition.com.

7. Children's Privacy

Our products and Site are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Third-Party Links

Our Site may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of such third-party sites, and we encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Yodha Nutrition

Najafgarh, New Delhi – 110043, India

Email: yodhanutritionofficial@gmail.com

Phone / WhatsApp:  +91 9211485050

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